- Greet
- Check in — Ask them to Check In using the QR Code [Located on the Reception Desk] or they can Manually Check In using the Log Book [Located on the Reception Desk]
- Issue badge — [Located on the Reception Desk]
- Notify host — Notify Host via Instant Message / Telephone or in Person
- Check out — Ask them to Check Out using the QR Code [Located on the Reception Desk] or they can Manually Check Out using the Log Book [Located on the Reception Desk]
- Return badge
- Process — Kindly ask the unannounced visitor to take a seat and contact your Line manager to inform them and identify the host. Confirm who they are and who they are seeing before following the above protocols for Checking In etc
Last reviewed: [03.09.2026 by EB]